Privacy Policy

1. Data We Collect

We may collect the following types of personal data when you use our website or contact us:

• Contact data: name, company name, email address, and phone number when you submit an inquiry form
• Communication data: the content of messages you send to us
• Technical data: IP address, browser type and version, time zone, browser plug-in types and versions, operating system, and platform
• Usage data: information about how you use our website

We do not collect any special categories of personal data (such as data about your race, religion, health, or political opinions).

2. How We Use Your Data

We use your personal data for the following purposes:

• To respond to your inquiries and provide the information or services you request
• To manage our relationship with you as a business contact
• To improve our website and services
• To comply with legal obligations
• To protect the security and integrity of our website

Our legal basis for processing your data is: (a) your consent when you submit a contact form; (b) our legitimate interests in operating and improving our business; and (c) compliance with legal obligations.

3. Data Sharing

We do not sell your personal data to third parties. We may share your data with:

• Service providers who assist us in operating our website and conducting our business, subject to contractual confidentiality obligations
• Legal authorities where required by law, regulation, or legal process

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

4. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process the data, and whether we can achieve those purposes by other means.

5. Your Rights

Under applicable data protection law, you have the right to:

• Access your personal data and obtain a copy of it
• Rectify inaccurate personal data we hold about you
• Erase your personal data in certain circumstances
• Restrict processing of your personal data
• Object to processing of your personal data
• Data portability — receive your data in a structured, machine-readable format
• Withdraw consent at any time where we rely on consent to process your data

To exercise any of these rights, please contact us at the details below. We will respond to your request within 30 days.

6. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: enquiry@sflogistics.info
• Address: Georgiou Griva Digeni, 113, Astromeritis, 2722, Nicosia, Cyprus
• Company No.: HE 456465

You also have the right to lodge a complaint with the Cyprus Commissioner for Personal Data Protection if you believe our processing of your data is not in accordance with applicable law.